Property Manager

Customers using the Syniverse 2-Way Chat Service can create Property Managers as a user of their tenant that has more advanced capabilities than an agent. A Property manager is an authority over a particular property.  Below is a list of activities a property manager can perform

1. Can do everything an agent can do
2. Create New Agents (User Logins)
3. Assign Agents to a property
4. The can delete, view messages across the Property

Create a Property Manager

You have to be a Global Manager to create a Property Manager.

• Login to your tenant with your Global Admin credentials
• Navigate to the Administration tab
• Select the sub-tab "Property managers"

• Select  
• Fill in the form below with the necessary details. A property manager can only be assigned to one property

• Click Save

If you need to change an Agent to a Property Manager, you will need delete the Agent and re-create as a Property Manager.