How to perform Syniverse Developer Community (SDC) User Administration

Users associated with an Syniverse Developer Community will have the access to perform the following operations :

• Company and Account Management
  • • Change the name of the company
    • Upgrade company from default to a billable company.
    • Generate an invite code to invite users to the company
    • Request a postpaid account for invoicing i.e. converting from trial phase to commercial agreement.
    • Accepting users joining the company.
• Application Management
• • Creation and Deleting applications
  • Updating account association
  • Managing access token for an application. 

User access is managed via assigning pre-defined roles. It can be done by the Company Admin. Alternately Syniverse support personnel can perform the updates on behalf of the customer via a Service Request.

Currently the platform supports the following SDC User Roles :

SDC_Admin –This role is assigned by default to the first user of the company being created along with the User_Administrator role.

SDC_Developer –This role is assigned by default to any user joining an existing company.

The company admin (role : User_Administrator ) can upgrade or downgrade the access for an existing user by updating the roles.

 

SDC_Admin Role

This is the highest level of access granted to an SDC user and entitles the user to perform the following actions.

• Company and Account Management
  • Generate invite code for company joins.
  • Accept users joining the company
  • Upgrade company from default state and change the company name.
  • Request a postpaid account when converting from trial phase to commercial phase.
• Application Management
  • Ability to view all applications under the company.
  • Ability to changes account association for an application from trial account to postpaid account for any application under the company.
  • Create/Edit any applications under the company.
  • Turn off selected APIs for any application under the company.
  • Delete any application under the company.
  • Manage access token for an application under the company.

SDC_Developer Role

This is the most restrictive level of access granted to an SDC user and entitles the user to perform the following actions.

• Application Management
  • Ability to create new applications.
  • Ability to only manage applications created/owned by this user.
  • Ability to changes account association for an application from trial account to postpaid account for owned applications under the company.
  • Turn off selected APIs for any application under the company.
  • Delete owned applications under the company.
  • Manage access token for owned applications under the company.
  • Will NOT be able to view all applications under the company but only applications created/owned by this user.

SDC users with User_Administrator role will be able to 

• Upgrade a user from SDC_Developer role to SDC_Admin role.
• Restrict user access by downgrading the a user from SDC_Admin role to SDC_Developer role.
• Assign the User_Administrator role to another user under the SDC company.
• Disable/Enable user access to SDC.
• Deactivate user access to SDC.

User Administration can be done via the following link in the Syniverse Developer Community Portal. Only user with both User_Administrator and SDC_Admin role will be able to perform user administration.

 

Single Sign-On provisioning

When provisioning users on the Syniverse Developer Community (SDC) to support Single Sign-On (SSO), it is essential that the username applied matches the employee ID used to log in to their company's portals. This ensures a seamless authentication process and proper synchronization between the SDC and the company's internal systems. By aligning the SDC username with the employee ID, administrators can maintain consistency, enhance security, and facilitate efficient user management within the community.