General

Quick Start

• Quickstart Guides
• Syniverse Developer Community Quick Start Guide

FAQ

• Do you support REST?
• Creating a profile in to the Developer Community
• How to reach Syniverse Support

Syniverse Developer Community

Company

• Creating a Company
• How to invite users to join your Syniverse Developer Community Company for collaboration.

User and Access Management

• Single Sign-on (SSO) implementation using SAML
• How to perform Voice and Messaging Console User Access Management
• How to perform Syniverse Developer Community (SDC) User Administration
• Updating the email address for your User

Service Offering

• What is SDC Self Service?
• Subscribing to a Service Offering

Application

• Syniverse Platform Application Access Token Refresh

Postpay account request

• Upgrading or Requesting a Postpay account

CPaaS - Voice & Messaging Service Offering

WhatsApp Business API FAQs

• Can I migrate my WhatsApp phone numbers to Syniverse from another BSP?
• What do I need to use WhatsApp Business API on Syniverse's CPaaS Platform?
• What is WhatsApp's data privacy policy?
• Can I send Promotional (non-transactional) Messages using WhatsApp Business API?

SCG WhatsApp Business API Messaging Channel

• Register a Phone number and Display name for your WhatsApp Business API Account
• Requesting WhatsApp Business API Template
• How to apply for a WhatsApp Official Business Account
• How to create a Syniverse WhatsApp Business API Sender ID
• Create a Facebook Business Manager Account
• WhatsApp Business API Message Limits

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Messaging Solutions

• Creating an SMS Chatbot using 2 way SMS

Frequently Asked Questions

• ★ I am on a SDC trial account but I cannot buy a sender address
• How to use attachments with SCG messaging API.
• Communication Gateway IP Addresses and Event Manager Source IPs
• How many characters can I add as a value for the external_ID attribute?
• How fast can I send MMS Messages?
• How many mobile numbers can I send a SMS or MMS message to with one single API request?

See all 31 articles

General Knowledge base

• ★ Artificially Inflated Traffic
• ★ How to paginate through a long list of records returned by a Messaging API ?
• ★ Supported SMS Message & language Characters and Encoding
• ★ US and Canada Carrier Pass-thru fees
• ★ Send Group Messaging using SCG API
• ★ Syniverse Consent Management User guide

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Toll-Free FAQ

• ★ Can I send SMS using a Toll-free number
• Do I need an end-user's consent before sending them a Toll-free message?
• SCG Toll-free SMS US Operator reach
• Can I send MMS using a Toll-free number?
• Which operators can I send SMS to using a Toll-free number

Toll-free Messaging

• How to migrate or text-enable your Toll-free number for A2P Messaging
• Toll-free Messaging Content Policy
• SCG Toll-Free Messaging Overview

Push Notification Services

• ★ Support for additional attributes to pass application data to Apple Push Notification (APN)
• How to create a Push Sender Address/ID
• Implementing SMS fallback in Push Notification

Voice Calling Service FAQ

• How many characters can I have in a TTS call?
• What is the call delivery rate for Outbound calling?
• Can I receive inbound voice calls from an International number

Voice Calling Service

• What is CNAM?
• Customizing Spoken Text on SCG Voice API with SSML tags
• Voice Number Overview & Provisioning Requirements
• Argentina: Voice Features and Restrictions
• Japan: Voice Features and Restrictions
• Italy: Voice Features and Restrictions

See all 11 articles

Multi-factor Authentication

Quick Start Guide

• Quick Start Guide for Multi-factor Authentication

Syniverse Multi factor Authentication Service (SMFA)

• Syniverse MFA overview

Event Manager

Frequently Asked Questions

• Payload Encryption (JWE) configuration
• Custom Headers for WebHooks
• Creating an Event Subscription for Messaging
• Webhooks
• What types of authentication does Events Manager support?
• Is the delivery retry configurable?

See all 13 articles

Phone Number Verification

Frequently Asked Questions

• Checking Monitored Phone Numbers
• Decompressing Batch Job Output files
• Automatically downloading Batch Automation Results
• Creating a Subscription for Batch Automation Notifications
• Can I access Canadian Phone Numbers?
• Can Phone Number Monitoring Notifications be delivered via file?