General Knowledge base
This section contains the general topics about the Syniverse Communication Gateway which provides the Messaging and Voice services.
- ★ How to paginate through a long list of records returned by a Messaging API ?
- ★ Supported SMS Message & language Characters and Encoding
- ★ US and Canada Carrier Pass-thru fees
- ★ Send Group Messaging using SCG API
- ★ Syniverse Consent Management User guide
- Terminating Carrier ID and Carrier Name available in message state change event for SMS channel.
- Troubleshooting Webhook Configurations using Syniverse Communications Gateway Web Portal
- How to programmatically upload/import Contacts to your Account
- How to send a verified SMS Message programmatically.
- How to delete your Contacts on SCG using the contact resource API
- How to view/download you Sender IDs in the Message Console
- Tracking Events with External ID (Applicable to all channels)
- Verified-SMS Overview
- SCG Voice and Messaging error codes
- How to View/Download Report in SCG
- How to Programmatically receive MO messages with Attachments
- Using Alpha Sender ID for Messaging
- Using the Unsolicited Opt_out feature in SCG
- How to create a Property Manager in 2-Way Chat Service
- How to perform number verification before sending messages
- Using Direct Message API Endpoint
- How to set up HELP and STOP Keywords in SCG
- How to Purchase or Migrate an existing Shortcode Sender Address
- Guide to composing Text-to-Speech (TTS)
- Using Link Tracking Service in Messages
- CTIA-Messaging principles and best practices
- Canadian Common Shortcode Guidelines
- How to setup a Webhook for Receiving Messages and Notifications
- Creating a Delivery Configuration
- Using Templates in SCG