General Knowledge base
This section contains the general topics about the Syniverse Communication Gateway which provides the Messaging and Voice services.
- How to use Wildcards when creating Keywords
- How to create Fast Access by contacts file upload
- How to configure Contacts Fast Access fields in SCG portal
- How to Upload contacts with social handlers via SCG UI
- How to create a contact with social handlers via UI and API
- How upload an attachment in SCG through the UI
- Using the Test Message Flag on SCG API messages
- Set up Event Subscriptions Matching Criteria Fields
- Reporting on SCG Portal
- How to Retrieve Messages by States and Date
- How to Manage Pagination on API GET calls
- Message Request and Message States
- How to retrieve messages by date
- How to send translated SMS using SCG messaging API
- How to retrieve SMS message status
- How to Whitelist phone numbers
- How to set expiry date on messages using SCG Messaging API
- How to schedule SMS using SCG Messaging API
- Event Subscription Messaging Events User Guide v1.2
- Terminating Carrier ID and Carrier Name available in message state change event for SMS channel.
- Troubleshooting Webhook Configurations using Syniverse Communications Gateway Web Portal
- How to programmatically upload/import Contacts to your Account
- How to delete your Contacts on SCG using the contact resource API
- How to view/download you Sender IDs in the Message Console
- Tracking Events with External ID (Applicable to all channels)
- SCG Voice and Messaging error codes
- How to View/Download Report in SCG
- How to Programmatically receive MO messages with Attachments
- Using Alpha Sender ID for Messaging
- Using the Unsolicited Opt_out feature in SCG